Computer Support Services
Clear fixed-price Windows support for home users and small businesses across Ipswich and Suffolk.
How Booking Works
See what a service covers before committing to an appointment.
1. Choose a Service
Pick the service that most closely matches the problem.
2. Check What It Covers
Each service has its own page explaining the work and price.
3. Arrange Your Support
Book and pay online where available, or send a request for services that need prior arrangement.
4. Get Support
At the arranged time we'll provide the support appropriate to your service.
Fixed-Price Support Services
The same service and price whether the computer is used at home or for work.
Remote Computer Support
Remote help with Windows problems, crashes, errors and everyday computer faults.
PC & Laptop Tune-Up
A focused tune-up for slow Windows PCs and laptops that are otherwise working normally.
Virus & Malware Removal
Help removing malware, unwanted software, persistent pop-ups and suspicious behaviour.
Email, Microsoft 365 & Software Help
Help with Outlook, email, Microsoft 365, OneDrive and everyday software problems.
New Computer Setup
Set up a new Windows PC or laptop, including software, email, updates and essential settings.
Backup & Data Protection Setup
Set up sensible backups and file protection for important personal or business data.
Business Cybersecurity Check-Up
A preventative security check for small business Windows computers and everyday working practices.
New Business PC & User Setup
Set up a new employee or business workstation with Microsoft 365, company email and essential software.
Not sure which one you need?
Use the Smart Help FinderLocal Computer Call-Out
Up to 60 minutes of local computer help in Ipswich, available by prior arrangement.
Call-outs are reviewed before being agreed and are not automatically bookable.
Business Support
Simple ongoing remote IT support for small businesses.
Business Support
- Up to 60 minutes of remote IT support each month
- Windows, email, Microsoft 365 and software support
- Support by booked appointment
- Additional Remote Computer Support for £55 while subscribed
- Monthly recurring payment through PayPal
Unused support time does not roll over to the next monthly billing period.
Request Business Support
£69 per month including up to 60 minutes of remote IT support.
Still Not Sure?
Describe your computer problem and the Smart Help Finder will point you towards the most suitable service.
Start With the Problem