Legal & Policy Hub
Find the terms, policies and agreements that apply when using Suffolk Tech Care.
Which Agreement Applies to You?
Choose the agreement that matches the type of support you are using.
Consumer Service Agreement
For computer support purchased mainly for personal or household use.
Read Consumer AgreementBusiness Service Agreement
For one-off or pay-as-you-go support purchased for business purposes.
Read Business AgreementBusiness Subscription Agreement
For customers using the Suffolk Tech Care monthly Business Support subscription.
Read Subscription AgreementPolicies That Apply Across Suffolk Tech Care
General information covering our services, privacy, website and cancellations.
Privacy Policy
How Suffolk Tech Care collects, uses and protects personal information.
Read Privacy PolicyCookie Policy
Information about cookies and similar technologies used on this website.
Read Cookie PolicyCancellation & Refunds
Our appointment cancellation, rescheduling and refund arrangements.
Read PolicyNot Sure Which Document Applies?
If you're unsure which agreement or policy you need, contact Suffolk Tech Care and we'll point you in the right direction.
Email Suffolk Tech Care