Cookie Policy

1. Who We Are

Suffolk Tech Care is the trading name of Andy Wilce, a sole trader based in Ipswich, Suffolk, England.

Business and contact address:
Suffolk Tech Care
97 Dereham Avenue
Ipswich
Suffolk
IP3 0QF

Email: hello@suffolktechcare.co.uk

2. What Are Cookies?

Cookies are small pieces of information that may be stored on your computer, tablet, phone or other device when you use a website.

They may be used to provide website functionality, remember information or understand how a website is being used.

Similar technologies can also store information on, or access information from, your device. References to cookies in this policy include similar technologies where appropriate.

3. What We Use Them For

Cookies and similar technologies may be used to:

• provide essential website functionality;
• maintain website security;
• support services that you choose to use;
• understand which pages are being visited;
• measure basic interactions such as scrolling and outbound links; and
• help us understand and improve the Suffolk Tech Care website.

4. Strictly Necessary Technologies

Some storage or access technologies may be necessary for a website or service to operate or to provide something that you have specifically requested.

These technologies may be used without consent where an applicable legal exception applies.

5. Website Analytics

Suffolk Tech Care uses Google Analytics 4 to collect statistical information about how the website is used so that we can understand and improve the website.

Our Google Analytics configuration is intended for basic website measurement rather than advertising or remarketing.

We have disabled Google Signals and advertising features, user-provided data collection and automatic collection of form interactions, video engagement and file-download events.

The remaining measurements include basic page views, scrolling and outbound-link interactions.

We do not use Google Analytics on this website for personalised advertising or remarketing.

6. Statistical Purposes

UK rules provide an exception from the normal consent requirement where storage or access is used solely to collect statistical information about how a website is used with a view to improving it.

Where we rely on this exception, we must provide clear information about the analytics and give you a simple and free way to object.

If you object, Suffolk Tech Care will stop using website analytics on your device.

7. TidyCal Booking

Suffolk Tech Care uses TidyCal for online appointment booking.

When you choose to continue to TidyCal, you leave the Suffolk Tech Care website and use TidyCal's service.

TidyCal may use cookies or similar technologies in accordance with its own privacy and cookie information.

8. PayPal Payments

Suffolk Tech Care uses PayPal to process online payments.

When you choose to make a payment through PayPal, PayPal may use cookies and similar technologies in connection with its payment service.

PayPal operates its own website and services and provides information about its own use of cookies and personal information.

9. First-Party & Third-Party Technologies

Some technologies may be associated directly with the Suffolk Tech Care website.

Other technologies may be provided by third-party services such as Google Analytics, TidyCal or PayPal.

Third-party providers may process information under their own privacy arrangements as well as the arrangements under which they provide their services to us.

10. Advertising & Remarketing

Suffolk Tech Care does not currently use the Google Analytics configuration described in this policy for personalised advertising or remarketing.

If we introduce advertising, remarketing, social-media tracking or other technologies requiring consent in the future, we will review our cookie controls and update this policy before using them.

11. How Long Cookies Last

Some cookies are temporary and expire when you close your browser or finish a session.

Other cookies may remain for longer. Their duration depends on the particular technology, purpose and provider.

12. Your Analytics Choice

You may object to Suffolk Tech Care using Google Analytics on your device at any time.

Use the button below to disable website analytics for this browser.

Website analytics are currently enabled unless you have previously disabled them.

13. Browser Controls

Most web browsers also allow you to view, delete or block cookies and change how cookies are handled.

Browser controls are additional to the Suffolk Tech Care analytics objection control above.

14. Personal Information

Some cookies and similar technologies may involve the processing of personal information.

For information about how Suffolk Tech Care handles personal information and your data protection rights, please read our Privacy Policy.